Privacy Policy
Last updated: June 2026
Who we are
Brigadoon Care Home is operated by Shaivaa Care Limited(Company No. 13507949). Our registered address is 24-26 Bryniau Road,West Shore, Llandudno, LL30 2EZ. We are the data controller for the personal information we collect through this website.
What we collect
When you use our contact form, we collect:
- Your name
- Phone number
- Email address (if provided)
- Your message and how you describe yourself (e.g. family member, health professional)
How we use your information
We use the information you provide solely to respond to your enquiry about our care services. We will not use your details for marketing purposes unless you explicitly ask us to keep you updated.
How we store your information
Enquiries submitted through the website are delivered to our email inbox. We retain enquiry details for as long as needed to respond to your query and for a reasonable period afterwards in case of follow-up. We do not sell or share your personal information with third parties, except where required by law.
Your rights
Under UK data protection law (UK GDPR), you have the right to:
- Request a copy of the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict how we process your data
To exercise any of these rights, please contact us at brigadooncarehome@gmail.com or ring us on 01492 877310.
Third-party services
This website uses the following third-party services:
- Google Fonts: to display typefaces. Google may collect anonymised usage data.
- Google Maps: embedded on the contact section to show our location.
- Resend: to deliver contact form submissions to our email inbox.
- Website hosting: our hosting provider stores and serves this website.
Complaints
If you have concerns about how we handle your personal data, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.